1. Why do I need to use a chair mat?

Our chair mats will extend the life of your carpet by spreading out the pressure from the chair casters; in fact, many carpet manufacturers void their warranty when a chair with casters is used without a chair mat.

Use of a mat will also reduce fatigue by allowing for easier rolling across your workspace with less back and leg strain.

2. How do I get my chair mats to unroll and lay flat?

Our rolled mats respond well to heat. The best options would be placing the mat in direct sunlight or in front of a space heater.

3. How do I know which thickness mat to choose?

Carpet

Economy

Light Task Series AnchorBar^® Chairmat

• Protects commercial style carpet up to 1/8" thick, no padding
• For occasional office and home use
• “No Crack Mat” Guarantee
• Manufacturer's One Year Warranty

Value

Task Series AnchorBar^® Chairmat

• Protects low pile/commercial style carpet up to 1/4" thick including padding
• Ideal for home and light office applications
• “No Crack Mat” Guarantee
• Manufacturer's Limited Lifetime Warranty

Intermediate

Multi-Task Series AnchorBar^® Chairmat

• Protects loop/berber style carpet up to 3/8" thick including padding
• For moderate use in home and office applications
• “No Crack Mat” Guarantee
• Manufacturer's Limited Lifetime Warranty

Standard

Professional Series AnchorBar^® Chairmat

• Protects medium-pile carpet up to 3/4" thick including padding
• All day support for everyday office use
• “No Crack Mat” Guarantee
• Manufacturer's Limited Lifetime Warranty

Deluxe

Performance Series AnchorBar^® Chairmat

• Protects high-pile carpet up to 1" thick including padding.
• High performance chairmat for intensive use such as multi-shift.
• “No Crack Mat” Guarantee
• Manufacturer's Limited Lifetime Warranty

Premium

Performance Series AnchorBar^® Chairmat

• Protects all carpets. Essential for extra-high pile carpets more than 1" thick including padding.
• High performance chairmat for intensive use.
• “No Crack Mat” Guarantee
• Manufacturer's Limited Lifetime Warranty

Hard Floor

Economy

Light Task Series Hard Floor Chairmat

• Protects laminate, wood, tile and other hard flooring
• For occasional office and home use
• “No Crack Mat” Guarantee
• Manufacturer's One Year Warranty

Intermediate

Multi-Task Series Hard Floor Chairmat

• Thicker mat for heavier use. Ideal for tile.
• For moderate use in home and office applications.

4. What are the ES ROBBINS stock chair mat sizes?

Stock Chair Mat Sizes	Mat Size	Lip Size
Traditional Chair Mat with Lip
	36" x 48"	20" x 10"
	45" x 53"	25" x 12"
	46" x 60"	25" x 12"
Rectangle Chair Mat	36" x 48"	N/A
	45" x 53"	N/A
	46" x 60"	N/A
	48" x 72"	N/A
	60" x 60"	N/A
	60" x 72"	N/A
	60" x 96"	N/A
	72" x 72"	N/A
	72" x 96"	N/A
Workstation Chair Mat	54"x60"	20" x 10"
	66" x 60"	20" x 10"
	75" x 60"	20" x 10"
Oval Shaped Chair Mat	60" x 48"	N/A
Ellipse Shaped Chair Mat	60" x 48"	25" x 8"
Arc Shaped Chair Mat	60" x 48"	35" x 8"

*not all sizes and shapes are available in all thicknesses

 

5. Should I choose a beveled/ramped or straight edge mat?

You should choose the beveled edge if you will be frequently rolling on and off of your mat. The ramped edge allows for a smoother rolling surface. Beveled edges are almost always more appropriate with thicker mats.

6. How do I file a warranty claim?

Please fill out the warranty claim form on our website. Proof of purchase and shipping charges may apply.

7. What voids the lifetime warranty?

ES ROBBINS chair mats have a lifetime warranty* when the mat is used for the application specified. This warranty is void if metal casters are used, if furniture is placed directly on the mat, if a cleated mat is used on a hard floor surface, or the incorrect mat (i.e., too thin) is used on carpet. The warranty is also void if any party other than ES ROBBINS cuts the mat to a custom size.

*Exceptions: Economy thickness – 1 year limited; Printed mats – 1 year limited; ecoKLEER – 5 year limited

8. How do I purchase an ES ROBBINS product?

Dealers

We will be glad to help you set up an account with ES ROBBINS.  Download a credit application, complete and fax to our Sales Service Department at 800-942-3397. 

Once we receive the credit application, one of our Sales Service Representatives will follow up, or you can always contact us at 1(800) 633-3325.

Consumers

We don’t sell directly to the end consumer, but we’ll be happy to refer you to an ES ROBBINS authorized dealer in your area.

Just click here to contact us through our website or call our Sales Service Department at 1(800) 633-3325.